terms and conditions

RETREAT CONFIRMATION

Acceptance onto the retreat is subject to the following:
◦ Online booking completion with agreement to the T&C's
◦ Receipt of deposit and or payment in full
◦ Confirmation from Mindfulness Journeys

Admission is by the sole discretion of Mindfulness Journeys and we reserve the right to refuse admission on any grounds, in which case all monies paid, will be refunded.

PAYMENTS

All prices and payments are in Euros or ZAR in South Africa. We only take bank transfer in Europe or South Africa.

Bank transfer:
◦ The payment can be made in full and includes the 50% non-refundable deposit.
◦ A 50% non-refundable deposit can be made to secure your reservation with emailed bank confirmation within 24hours.
◦ Balance is payable 30 days prior to arrival
◦ If your booking is made within 30 days of the retreat date then the full amount is payable at the time of booking.

All bank charges must be charged to you otherwise there will be a shortfall in your payment we receive. Should the deposit / balance payment not be received within the time frame specified, Mindfulness Journeys reserves its right to cancel your booking(s) and to charge the applicable cancellation fees set out below.

CANCELLATIONS

If you cancel your booking, cancellation fees will apply. A cancellation will only be effective when we receive written confirmation of the cancellation and have responded having acknowledged the cancellation. If you cancel your retreat:
◦ 30 days or more prior to the retreat start date, we will retain the deposit;
◦ 30 days or fewer prior to the retreat date, we will retain 100% paid by you in connection with the booking.

We advise you take out cancellation insurance at the time of booking, which will help cover any cancellation fees. If you fail to join a retreat, arrive after the commencement of the retreat, or leave the retreat prior to its completion, no refund will be made.

BOOKING CHANGES

If you wish to transfer from one retreat to another or transfer your booking to a third party you must notify us at least 30 days prior to the retreat date. Only one transfer is permitted and a fee of €50 per person will apply. If you notify us less than 30 days prior to the retreat date the refund policy applicable to cancellations will apply. Transfers to a third party can only be made to the retreat that was booked.

INSURANCE

Please ensure that you have full travel insurance to cover the activities of this retreat. We strongly recommend that you obtain appropriate travel insurance at time of booking to cover cancellations or loss of items and medical expenses. We will not be liable for any loss or damages incurred through circumstances beyond our reasonable control. We also strongly recommend it cover cancellation, curtailment, personal liability and loss of luggage and personal effects. We do not accept liability for loss or damage to your personal property or any medical condition, which may develop during or after your retreat. Your travel insurance should cover these and any other contingencies. Whilst all measures are taken to ensure a high standard of health and safety, we shall not be responsible for any injuries caused by nature or the environment.

RETREAT CANCELLATION

Mindfulness Journeys reserves the right in any circumstances to cancel a retreat, in which case we will offer a full refund of all monies paid.

EXCLUSIONS

Without limitation, Mindfulness Journeys, is not responsible or liable for bodily injury, death, delays, changes or losses caused by, but not limited to acts of God, war, threat of war, closure of airports, civil strife, natural disasters, accidents or any other events beyond or within our control; guests' injuries, illnesses, medical or psychiatric conditions developed during or subsequent to the retreat loss of/or damage to personal property of guests.

UPDATING OUR TERMS AND CONDITIONS

We reserve the right to update and/or alter these terms and conditions at anytime, and it is your responsibility to be familiar with them prior to booking with us. The latest terms and conditions can always be found above and will supersede any previous versions.

Copyright © 2019 Mindfulness Journeys. All rights reserved.

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